Welcome to the Employer Benefits Center
We're here to make employee benefits simple. Submit requests, upload documents, and communicate with our team—all in one convenient place.
Why Employee Benefits Matter More Than Ever
Our group is here to make managing your employee benefits easier. Whether you need to report an employee change, add a new hire, process a termination, resolve a claims issue, request ID cards, or get help with another benefits-related matter, our support team is ready to assist.
As a valued group client of Stephanie Iiams and Associates, you have a dedicated resource for the day-to-day needs that come with managing your employee benefits. Submit a support ticket and provide the details we need, and our team will review your request and follow up with the appropriate next steps.
The Broker Difference: 70+ Carriers, 100% Client Loyalty
Need assistance with an employee or benefits-related matter? Submit a support request and provide the information our team needs to get started.
Our support center can assist with:
New Hires & Enrollment – Submit information for new employees who need benefits coverage.
Employee Changes – Report changes to employee information or benefits.
Terminations – Submit employee termination requests and related documentation.
Claims Issues – Let us know when you need assistance with a benefits or claims concern.
ID Card Requests – Request replacement or additional benefit ID cards.
Document Submission – Upload documents related to your request securely and conveniently.
Other Support Needs – Have another group benefits question or request? Send it our way.
Submit a Support Ticket and our team will review your request and follow up as needed.
Flexible, Modular Plans—Built for Small Businesses & Groups
Getting support for your group benefits is simple.
1. Submit Your Request
Tell us what you need help with and provide the relevant details.
2. Upload Supporting Documents
If your request requires documentation, you can upload it directly with your submission.
3. Our Team Reviews Your Request
Our support staff will review the information and determine the appropriate next steps.
4. Stay Connected
We’ll communicate with you regarding your request and provide updates or additional information when needed.
Our goal is to keep group benefits administration organized, straightforward, and easy to manage.
Beyond Enrollment: Yearly Evaluations & Ongoing Advocacy
Employee benefits require ongoing attention as your team changes. Our support center gives you one convenient place to send requests and communicate with our team.
From onboarding a new hire to processing a termination, requesting an ID card, addressing a claims concern, or submitting important documentation, you can use the support center to keep your benefits-related requests moving forward.
Have a group benefits request? We’re here to help.
Employee Benefits FAQ: Your Questions, Answered
What types of employee benefits plans do you offer?
We provide medical, dental, vision, disability (short and long term), life insurance, accident, and customizable group health solutions sourced from 70+ carriers.
Can small businesses with only 2 employees get group benefits?
Yes! We specialize in small group employee benefits packages for businesses as small as two employees, tailored to your specific industry and workforce.
How does your 'Cafeteria Line' approach work?
You choose only the benefits your employees need—nothing extra. This modular approach controls costs and ensures every dollar delivers value to your team.
What ongoing support do you provide after enrollment?
We offer 24/7 customer support, handle claims, manage ID cards, and provide yearly plan evaluations to keep your benefits package aligned with your needs.
Is there a cost to use your brokerage services?
No. Our consultations and ongoing services are offered at no cost to your business—the carriers compensate us directly, so you pay nothing extra.
Do you serve businesses outside Ohio?
Yes. We are licensed in 42 states and assist clients across the Midwest and nationally, with a strong presence in Dayton, Cincinnati, Columbus, and Cleveland.
How often should we review our employee benefits?
We recommend an annual review to account for business growth, regulatory changes, and evolving employee needs—our team handles this for you every year.
Trusted by Employers Across Ohio and Beyond
See why business owners from Springboro, Centerville, and throughout the region rate our employee benefits expertise 4.8 stars. Read real stories of how our tailored group plans and 24/7 support made a difference.
